Online Ordering Terms & Conditions

Returns:
If for any reason you are not satisfied with your order, we will gladly issue a refund of any unused items within 30 days of receipt for a full refund. Simply contact us to inform us and we will refund or exchange your order after receiving it.

Exchanges:
If you wish to exchange your item for something different, you can do it within 30 days or receipt. Contact us to inform us and we will give you a store credit after we receive your shipment.

Damaged Items:
If your item arrives damaged, contact the shipping carrier to obtain a Damage Inspection Report. Request the shipping carrier return the package back to us. We will contact the carrier in regards to claim any insurance on the shipment.

Payments
All payments are handled theough PayPal™ the faster safer way to pay online. None of your financial information is shared with us and is kept safe using SSL technology.

Privacy
Any information collected by Sterling Electronics is kept private and confidential. Your information will not be provided to third parties.